Privacy First

Dhaal.io Privacy Policy

Effective Date: March 20, 2025

1. Introduction

Welcome to Dhaal.io ("we," "us," "our"). Your privacy is our priority. Dhaal.io is a digital shield designed to protect you from online scams, fraud, and deepfakes by analyzing media and text. This policy explains what we collect, how we use it, your rights, and how we protect your data.

2. Information We Collect

  • Account Info: Name, email, and password when you sign up.
  • User Content: Media and text you upload for analysis (images, videos, audio, scam reports, suspicious URLs).
  • Usage Data: App feature usage, scam reports submitted, achievements earned, interactions.
  • Device Info: IP address, device ID, OS, mobile network info.
  • Notifications: (If enabled) Device tokens for security alerts.
  • Auto-Scan Media: (If enabled by you) Dhaal.io can access and auto-scan new media on your device for risks—only flagged files get uploaded for deeper scan.
  • Communications: Support requests and your correspondence with us.

3. How We Use Your Information

  • Operate and maintain app features and your account
  • Analyze uploaded content for fake detection, generate reports
  • Anonymized samples are used to improve our AI detection models
  • Send you security alerts and important updates
  • Personalize your app experience (impact stats, points earned)
  • Spot and prevent fraud or abuse
  • Comply with laws and regulations

4. How We Share Data

  • Never sold to anyone. Only shared when necessary:
  • With trusted service providers (hosting, analytics, support)—they can't use your data for anything else.
  • When required by law or court/government order.
  • During a company merger/acquisition—with advance notice.
  • Aggregated/anonymous data for research or trends.
  • With your explicit consent for any other reason.

5. Data Security

We use encryption (SSL/TLS) for data in transit and strict internal access controls. Still, no method can be 100% secure—let us know immediately if you spot any suspicious activity.

6. Data Retention & Deletion

  • We keep your data only as long as your account is active or as needed for our services and legal obligations.
  • Delete your account anytime from the app
    Or: Email Support@dhaal.io.
  • Your account and linked data will be permanently deleted from our production systems in a reasonable time in line with the law.

7. Your Rights & Choices

  • Review/update your account info in the app
  • Opt out of push notifications or auto-scan in app settings
  • Request account/data deletion at any time

8. Children's Privacy

Dhaal.io is not for children under 13. If we learn a child's information was collected, we'll delete it promptly.

9. Policy Updates

We update this policy as needed, announcing big changes in-app or by email. Please review it regularly for updates. Latest update: July 31, 2025.

10. Contact Us

Email: Support@dhaal.io
Phone: +91 9250696982, +91 6307910429
Address: B-2013, Indira Nagar Rd, opposite of PNB, B Block, Indira Nagar, Lucknow, Uttar Pradesh 226016, India.
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